Privacy Policy

Effective Date 02nd of September 2025

New Earth Phangan Co., Ltd. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) of Thailand.

Controller

Company Name: New Earth Phangan Co., Ltd.
Company Registration Number: 0845566013051
Registered Address: 78/23 Moo 3, Koh Phangan, Surat Thani, Thailand, 84280
Contact: hello@new-earth-phangan.com

Data we may collect

When you use our website, we may collect the following types of information:

  • Identification and contact details (e.g., name, email address, phone number)

  • Technical data (IP address, browser type, device information)

  • Communication data (inquiries submitted via contact forms or email)

  • Payment or booking details, if you purchase services from us

  • Usage data (cookies, website interactions, browsing behavior)

  • Information you provide through online forms, including our Google Form (e.g., name, email, phone number, and any other details you submit voluntarily).

Purpose of Data Collection

We process your personal data for the following purposes:

  • To operate and maintain our website

  • To respond to your inquiries or requests

  • To provide services and manage bookings

  • To secure our website against spam and attacks

  • To comply with legal obligations

  • For analytics and service improvement

  • For marketing communication, if you have given consent

Legal Basis

We rely on the following legal bases under the PDPA:

  • Consent (e.g., newsletter signup, cookies)

  • Contractual necessity (e.g., bookings, service provision)

  • Legal obligations (e.g., accounting, tax compliance)

  • Legitimate interests (e.g., website security, service optimization

Data Retention

We retain your data only as long as necessary for the purposes stated, or as required by law. After that, your data will be securely deleted or anonymized.

Disclosure to Third Parties

We may share your personal data with:

  • Hosting provider: All-Inkl (servers located in Germany, subject to EU data protection standards)

  • Email & communication providers: via WP Mail SMTP (e.g., Gmail, SendGrid, Mailgun – depending on configuration)

  • Spam & security services:

    • Akismet Anti-Spam (Automattic Inc., USA)

    • Antispam Bee (plugin by pluginkollektiv, IP/data checks)

    • Really Simple Security (logs login attempts and IPs)

  • Performance & optimization services:

    • LiteSpeed Cache (sets cookies for performance optimization)

    • Imagify (image optimization, external server processing)

  • Media plugin: Envira Gallery (no direct data, but images may contain metadata)

  • Analytics & SEO tools: Yoast SEO (metadata processing, no user tracking)

  • Google LLC (USA): through use of Google Fonts (IP addresses transmitted when loading fonts)

  • Google LLC (USA): If you use our contact or booking form, the information you provide will be transmitted and stored using Google Forms. Google may process this data on servers located outside Thailand (including in the United States). We ensure that such transfers are subject to appropriate safeguards to protect your personal data.

If data is transferred outside Thailand (e.g., USA or EU), we ensure appropriate safeguards are in place.

Cookies

Our website uses cookies to:

  • Improve website performance (LiteSpeed Cache)

  • Protect against spam and attacks (Akismet, Antispam Bee, Really Simple Security)

  • Optimize images (Imagify)

  • Load fonts (Google Fonts)

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect website functionality.

Data Subject Rights

Under the PDPA, you have the right to:

  • Access and obtain a copy of your personal data

  • Request correction of inaccurate data

  • Request deletion or anonymization of data

  • Withdraw consent at any time (without affecting prior processing)

  • Request data portability

  • Object to certain processing activities

  • File a complaint with the Personal Data Protection Committee (PDPC)

Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

New Earth Phangan Co., Ltd.
📧 Email: hello@new-earth-phangan.com
📍 Address: 78/23 Moo 3, Koh Phangan, Surat Thani, Thailand, 84280